CODE OF ETHICS AND CONDUCT 

This Code of Ethics and Conduct The objective is to inform them about expected conduct, values, duties, and sanctions.

It is everyone’s responsibility to be familiar with the policies and procedures that we will present here. This document should serve as a constant reference to guide individual and collective attitudes and decisions in our relationships with our employees, service providers, clients, and the general public.

Reading and adhering to the Code of Conduct is mandatory. Furthermore, it’s also an opportunity to learn about our guidelines in depth.

1)The actions that the administration of TM Informática, Consultoria e Sistemas Ltda The principles we adopt to manage our business are based on absolute transparency with our employees, service providers, clients, and the general public, and these principles must be observed in all our internal and external actions. They are:

1.1 – Ethics Being honest and transparent with all stakeholders.

1.2 – Respect Diversity is our wealth.

1.3 – Relationship: Be cordial, respectful, and inclusive.

1.4 – Commitment: To strive for excellence in all stages of the work, seeking to do more and better with fewer resources and procedures, and to seek partnership and collaboration with all sectors of the company.

1.5 – Continuous improvement: To promote internal and external learning and to disseminate knowledge.

1.6 – Communication: Be clear, objective, and respectful to all colleagues.

1.7 – Valuing team members: To promote professional growth based on individual merit.

1.8 – Social Responsibility: To run the company sustainably and aim for ethical profit in order to guarantee its longevity.

1.9 – Environmental Responsibility: Reduce consumption at all stages and prioritize the use of recycled materials.

2) PROTECTION OF DATA AND CONFIDENTIAL INFORMATION.

2.1 – Information Security To safeguard the confidentiality and security of information obtained as a result of work, whether in internal or external environments, from clients and partners, and to share information only with duly authorized individuals.

2.2 – It is strictly forbidden to share personal passwords for access to… company or third-party devices. Confidentiality must be maintained even after the termination of services provided to TM Informática, Consultoria e Sistemas Ltda.

2.3 –Our projects, know-how, trade secrets, copyrights, and confidential business information are a valuable company asset. Therefore, we are committed to keeping them confidential and protecting them against loss, theft, or other misuse.

2.4 – Intellectual Property – Any and all software, source code, algorithms, technical documentation, databases, customizations, or solutions developed by members of TM Tecnologia, Consultoria e Sistemas Ltda in the course of their activities constitute company assets. These assets are owned by the organization and may not be retained or disclosed for its own purposes or those of third parties without the company’s formal authorization.

3) THE WORK ENVIRONMENT.

3.1 – A TM Informática, Consultoria e Sistemas Ltda, It strives to provide a safe, healthy, and respectful work environment with minimal environmental impact.

3.2 – Personal Safety: Prioritize people’s safety and use the provided PPE properly.

3.3 – Maintenance: It must be carried out by trained personnel using PPE (Personal Protective Equipment) when necessary.

3.4 – Relationship Maintain a cordial, transparent, and respectful relationship with everyone.

3.5 – Training and supervision: The supervisor must train their team, demand excellence in task execution, and punish acts of insubordination, indiscipline, negligence, or violation of the Code of Ethics and Conduct.

3.6 – Sexual and moral harassment: Sexual and/or moral harassment, whether vertical or physical, is strictly prohibited. If a member is a victim or becomes aware of harassment, they may report it via email to Juridico@tminformatica.com.br or through the reporting channel available on our website.

3.7 – Discrimination in the workplace: Members must be careful not to allow discrimination in employment., Child labor, forced labor, or labor in degrading conditions, even if carried out by business partners, must be reported to your supervisor or through the reporting channel via email at Juridico@tminformatica.com.br or through the reporting channel available on our website.

3.8 – In cases of reporting, it is essential that it be done in good faith, and we guarantee anonymity.

3.9 – Recreation and rest room: The company provides a recreation and rest room that should be used sensibly, moderately, respectfully, and without causing delays in services.

3.10 – Conflict of interest: The personal interests of the members should not interfere with or override the interests of the organization.TM Informática, Consultoria e Sistemas Ltda, Even if these conflicts do not directly involve them, but their family members or people close to them, if direct or indirect conflict is unavoidable, they must immediately inform their superior.

3.11 – Equipment: To care for, maintain, and preserve the company’s furniture, tools, and equipment so that they reach their full lifespan.

3.12 – Consumable Items: Do not leave lights on or taps running. In case of malfunction, report it to the maintenance team. Do not print documents unnecessarily and prioritize the use of disposable materials and utensils.

3.13 – Working hours Accurately record your work hours on the time clock and, when working remotely, via the app. Working overtime without prior authorization from your supervisor is prohibited.

3.14 – External services: Fill out work orders correctly, including start and end times, and obtain the client’s signature. Treat clients in a courteous and respectful manner.

3.15 – Contracts: Team members should be concerned with understanding the contracts or projects they are working on and should not make commercial, technical, financial, or deadline commitments without the knowledge of their supervisor. Any changes should be formalized and communicated to those involved.

4) The following conduct from members will not be tolerated. DA TM Informática, Consultoria e Sistemas Ltda.

4.1 – Any form of discrimination based on race, sexual orientation, philosophy, political affiliation, religion, ethnicity, physical characteristics, age, disability, or illness.

4.2 – Any type of harassment, whether moral or sexual, including insults, humiliation, coercion, threats, or the creation of a hostile work environment.

4.3– Performing tasks unrelated to the job during working hours, including overtime.

4.4 – Arriving late to work or being absent from work without justification. Medical certificates must contain the ICD – International Classification of Diseases code.

4.5 – To carry out activities, work, consulting, or provide free or paid information to any competitor, business partner, client, or supplier without the prior approval of a superior and written authorization from the Legal Department.

4.6 – Receiving gifts, promotional items, courtesies, or favors that may interfere with the evaluation process or that may lead one to feel obligated to reciprocate in any way. Gifts, courtesies, or favors with a maximum value of R$ 50.00 will be tolerated, provided they are immediately reported to the supervisor.

4.7 – To solicit gifts, freebies, courtesies, or favors for oneself or others, or to conduct business for one’s own benefit or for people in one’s circle in the name of…TM Informática, Consultoria e Sistemas Ltda.

4.8 – Offering clients, suppliers, service providers, or potential clients, service providers, or persons related to them, benefits, gifts, advantages, or compensation that are contrary to this Code of Ethics and Conduct or contrary to the law.

4.9 – To promise, offer or give, directly or indirectly, an undue advantage to a public or private agent or to third parties related to them.

4.10 – To utilize the activities carried out in TM Informática, Consultoria e Sistemas Ltdato appropriate for oneself or for people in one’s circle business benefits, advantages, facilities or opportunities without the authorization of a superior and written approval from the Legal Department.

4.11 – Provenly facilitating, financing, paying for, sponsoring, or in any way subsidizing the practice of illegal acts of any nature, whether in relation to a public or private agent or to third parties related to them.

4.12 – To impede, disrupt, or defraud the execution of any act of a public bidding procedure, to frustrate or defraud, through agreement, collusion, or any other means, the competitive nature of a public bidding procedure.

4.13 – To defraud a public bidding process or a contract resulting from it.

4.14 –To deter or attempt to deter a bidder through fraud or the offering of advantages of any kind.

5) OF THE VIOLATIONS.

5.1 – A TM Informática, Consultoria e Sistemas Ltda, It expects all members to comply with the established rules in all circumstances.

5.2 –Any member who violates the vision, mission, values, or policy, or who allows a subordinate to do so, will be subject to disciplinary action and may even be dismissed for just cause.

5.3 –Any member who becomes aware of a violation must immediately report it to their supervisor, the Legal Department, or use the reporting channel.

6) GENERAL PROVISIONS.

6.1- No member may claim ignorance of the vision, mission, and values ​​or the standards established in this Code of Ethics and Conduct.

6.2 – It is everyone’s commitment to strictly comply with this Code of Ethics and Conduct, and to achieve this, careful reading is necessary. In case of doubts or suggestions, please contact the Legal Department by email: Juridico@tminformatica.com.br

6.3 – This Code of Ethics and Conduct may be updated, in which case it will be widely publicized.